Nursing Communication
Lifespan Considerations
■ Approach children at their eye level. Address them by name often and use language appropriate to their developmental level.
■ Be aware of cognitive impairment, but never assume that a Pt is cognitively impaired simply because of advanced age.
■ Be considerate of generational and gender differences.
Cultural Considerations
■ Be aware that culture has a strong influence on an individual’s interpretation of and responses to health care.
■ An interpreter may help ease the anxieties of a language barrier.
■ Be sensitive to cultural influence on nonverbal communication, i.e., touching or eye contact may be perceived as disrespectful.
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